Warranty

• Brands A-D

  Brands	Standard Warranty (Yrs)	PMT Warranty (Yrs)	Extended Terms/Exceptions
  Ableton	2	2
  ADAM Audio	2	2	Extendable to 5 Years upon registration within ADAM's My User Section
  Akai Professional	1	1
  AKG	2	2	3 Years on C451 B - all models; C480 B, B-ULS, and all ULS capsules; C12 VR; C414 - all models; C214 - all models; and all Crown mics
  Alesis	1	2
  Allen & Heath	1	2
  Alto Professional	1	2
  Alvarez	2	2
  Apogee	1	2
  Arturia	1	2
  Ashdown Amps	5	5
  Audio Technica	2	2	AT40, ATM, AE Lines all have Lifetime Warranty
  Audix	1	2
  Auralex	3	3
  Avantone	1	2
  Avid Hardware	1	2
  Bare Knuckle	Lifetime	Lifetime
  Barnes & Mullins	1	2
  Beyerdynamic	2	2
  Blackstar	1	2	90 Days on Valves
  Bose (Active)	2	2
  Bose (Passive)	5	5
  BOSS Compact Single Pedals	5	5
  BOSS Pedals (Non-Compact)	2	2
  British Drum Co.	1	2
  Brunswick	1	2
  Cameo	2	2
  Carry-On	1	2
  Casio	2	2
  Darkglass	2	2
  DBX	2	2
  Denon	1	2
  Digitech	2	2
  DiMarzio	1	2
  Dixon	1	2
  Doepfer	2	2
  DW Drums	2	2
  DynaChord (Active)	3	3
  DynaChord (Passive)	5	5

• Brands E-K

  Brands	Standard Warranty (Yrs)	PMT Warranty (Yrs)	Extended Terms/Exceptions
  Electro-Harmonix	2	2
  Electro-Voice (Active)	3	3
  Electro-Voice (Passive)	5	5
  Epiphone	1	2
  Faith	2	2	Extendable to 5 Years
  Fender	2	2	90 Days on Valves
  Fender Cables	Lifetime	Lifetime
  Fender In-Ears & Accessories	1	2
  Fishman	1	2
  Focal	2	2
  Focusrite	3	3
  Fostex	1	2
  G&L	2	2
  G7th	LTD Lifetime	LTD Lifetime
  Gallien Kruger	2	2
  Gamechanger	1	2
  Genelec	2	2	Plus 3 years (spares only) if registered on Genelec Portal
  Gibraltar	2	2
  Gibson	1	2
  Godin	1	2
  Gretsch Drums	2	2
  Gretsch Guitars	2	2
  Haken	See Product
  Hartke	2	2
  Headrush	1	2
  Hercules	1	2
  HH	1	2
  HiWatt	1	2
  HiWatt Custom Shop	3	3	3 years is for defects in materials and workmanship - speakers, enclosures and reverb tanks are warrantied for 1 year.
  Hofner	1	2
  Hotone	1	2
  Hughes & Kettner	2	2
  Ibanez	1	2
  ISO Acoustics	1	2
  Jackson	2	2
  Jamstands	3	3
  JBL	2	2
  Kemper	3	3
  Korg	1	2
  KRK	1	2
  Kronos	1	2	Registration with Korg includes 5-Year Warranty
  Kurzweil	2	2
  Kyser	1	2

• Brands L-R

  Brands	Standard Warranty (Yrs)	PMT Warranty (Yrs)	Extended Terms/Exceptions
  LD Systems	2	2
  Lexicon	2	2
  LR Baggs	1	1
  Ludwig	1	2
  M-Audio	1	2
  Mackie	2	2
  Mapex	1	2
  Marantz	1	2
  Marshall Amps	2	2	90 Days on Valves
  Meinl	2	2
  Mooer	1	2
  Moog	1	2
  Music Man	1	2
  Natal	1	2
  Native H/W	2	2
  Nord	2	2
  Novation	3	3
  Orange Amps	2	2
  Oscar Schmidt	5	5
  Pearl Drums	See Product
  Peavey	1	2	Extended
  Pioneer DJ	1	2
  PMT B-Stock	3 months	3 months
  PreSonus	1	2
  PRS	LTD Lifetime	LTD Lifetime
  QuikLok	1	2
  Radial	3	3
  Rane	1	2
  RCF	3	3
  Rickenbacker	3	3
  Rode	1	2	Most NT* series (excluded USB) and NTG* models offer 10-Year Warranty
  Roksak	1	2
  Roland Cables	Lifetime	Lifetime
  Roland Digital Pianos	2	2	HP, HPI, LX, DP, KF, GP and V-Pianos - 10-Year Warranty
  Roland (all other)	2	2

• Brands S-Z

  Brands	Standard Warranty (Yrs)	PMT Warranty (Yrs)	Extended Terms/Exceptions
  Sabian Cymbals	See Product
  Samson	2	2
  Sandberg	1	2
  sE Electronics	2	2
  Selectron	See Product
  Sennheiser	2	2
  Seymour Duncan	1	2
  Shure	See Product	2
  Singular Sound	1	2
  Slapkatz	1	2
  Sonor	See Product
  Soundcraft	3	3
  Spector European Series	LTD Lifetime	LTD Lifetime
  Spector Korean	5	5
  Spector USA Series	LTD Lifetime	LTD Lifetime
  Squier	2	2
  SSL	2	2
  Stagg	1	2	Stage Lighting - 2 years for Motors and 3 years for LEDs
  Strymon	2	2	Compadre, Iridium, Riverside, Sunset, Volante, Zalzah, Conduit
  Strymon	1	2	BigSky, blueSky, Brigadier, Deco, DIG, El Capistan, Flint, Lex, Mobius, OB.1, Ola, Orbit, TimeLine
  T-Rex Pedals	2	2
  Tama	1	2
  Taylor Guitars	2	2	Upon registration within 6 months of purchase, the customer receives a further 10-Year Warranty taking it to 12 years (the extra 10 years does not cover normal playing wear, electronics, or cases)
  TEAC	1	1	90 Days on Heads & Disk Drives
  Teenage Engineering	1	2
  Tokai	1	2
  Tonebone	3	3
  Two Notes	2	2
  Ultimate Support	7	7
  Universal Audio	1	2
  Vox	1	2	90 Days on Valves
  Warm Audio	1	2
  Washburn	LTD Lifetime	2
  Wharfedale	3	3
  Yamaha	See Product
  Zildjian	2	2
  Zoom	See Product

• Warranty Terms & Conditions

  Please find below our Warranties and Liabilities terms. Click here for our full Terms and Conditions.

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  • 1. Subject to clause 2 below, we warrant that:
  • 1.1. we are legally entitled to sell the Goods to you;
  • 1.2. the Goods will correspond with the description on the Order;
  • 1.3. the Goods will be of reasonably satisfactory quality and fit for purpose; and
  • 1.4. the Goods be free from material defects for 12 months from the date of supply (or 90 days in the case of used or pre-owned goods), save where we inform you otherwise or if the Goods sold are consumables.
  • 2. We will not be liable in respect of any defect arising from fair wear and tear, wilful damage or negligence by you or persons using the Goods, failure to follow our instructions (whether oral or in writing), or misuse or alteration or repair of the Goods without the our approval. We reserve the right to test any alleged defects to ascertain whether there is a valid warranty claim.
  • 3. In the event of a valid warranty claim being made pursuant to clause 1.4, you shall notify us of the defect in accordance with clause 7.5 and we will either:
  • 3.1. replace the Goods if they are in stock; arrange a repair (if older than 30 calendar days) or
  • 3.2. refund or re-credit you the price; at your option (if within 30 calendar days). Provided that if the claim is made on or after thirty (30) calendar days of dispatch of your Order, we reserve the right to charge you for our reasonable costs for dealing with your claim.
  • 4. Nothing in the Contract seeks to exclude or limit our liability for:
  • 4.1. death or personal injury caused by negligence; or
  • 4.2. a breach of the warranties in clause 1; or
  • 4.3. the implied terms in sections 12 to 14 of the Consumer Rights Act 2015; or
  • 4.4. for anything else which we are not permitted to exclude or limit our liability for under English law
  • 5. Except under clause 4 we will not be liable to you for any indirect, special or consequential damages, howsoever arising (including, but not limited to, loss of profit, goodwill, anticipated savings, business opportunity, data, use of data, third party losses) regardless of the form of action, whether in contract, strict liability or tort (including negligence) and regardless of whether we knew or had reason to know of the possibility of the loss, damage or injury in question.
  • 6. Except under clause 4 our total aggregate liability under each Contract (whether in contract, tort (including, but not limited to, negligence) or strict liability or otherwise howsoever arising) shall not exceed the total amount payable to us by you under the Contract.